Monica Morais Marques

Engineering Manager - Episource LLC

Feb 2023 | Nov 2024 - Remote

Promoted to EM to manage the teams in America and Vietnam, collaborate with C Suite and deliver on OKR's and KPI's for the Data Analyst team.

• Ensured coding standards across multiple teams
• Applied testing philosophies and best practices to comply with organization security and testing standards
• Fostered a healthy team integration and work environment by constantly seeking feedback and using it as a tool for growth
• Facilitated cross-department architecture decisions by identifying inefficiencies in E2E systems design
• Managed financial impact within the organization by advising technical trade-offs in system design
• Worked actively with Product from across teams to define long term roadmaps
• Identified dependencies in R&D across the company to resolve them before they became an issue
• Managed department-wide commitments, their progress and roadmap to delivery
• Applied and contributed a financial and risk driven framework to optimize geographic, skill set, level and headcount to achieve support, roadmap and strategic goals
• Drove and planned measurable OKRs and KPIs for the value stream

Engineering Team Lead - Episource LLC

Nov 2022 | Feb 2023 - Remote

Hired by Episource to lead the Data Analyst team on Medicare and Medicaid lines of business.

• Produced simple, clear, modular, loosely coupled, low complexity, testable and clearly documented code
• Reviewed code in important, core and complex components and frameworks
• Identified complexities that could be broken out into reusable components
• Participated in making design decisions that leveraged cost of future changes
• Wrote unit, performance, integration and load tests that applied the organizational testing philosophy and approach
• Identified and rectified symptomatic problems based on SLAs
• Designed, documented and built simple and scalable solutions for complex problems with reusable architecture based on best practice standards
• Participated in the creation of team roadmaps and ensued feedback
• Ensured cross-team dependencies were noted and well understood by the teams involved and other relevant stakeholders
• Communicated and anticipated blockers within the team's projects and escalated as needed
• Mentored other team members in an open, transparent, respectful and empathic manner

Frontend Technical Lead - michelada.io

Apr 2022 | Oct 2022 - Colima, Mexico

Led the training team for the new staff augmentation value stream.

• Created programme outline for training the first generation "pod" of 50 junior developers
• Fostered a collaborative and healthy work environment through short feedback loops and applied it as a tool for growth within
• Designed and implemented coding standards and best practices for Frontend and Component Library development
• Defined and applied testing philosophy, standards and best practices
• Encouraged cross-team collaboration and architecture decisions
• Identified dependencies across value streams to work with stakeholders and Product to create roadmaps and OKRs
• Managed commitments, progress and roadmaps to delivery
• Produced clear, modular, loosely coupled, documented code
• Identified bottlenecks that could be broken out into reusable components
• Designed and built scalable solutions that leveraged reusable infrastructure/architecture

Frontend Technical Lead - Homie.mx

Nov 2021 | Apr 2022 - Mexico City, Mexico

Joined Homie.mx as Tech Lead of the Frontend team to plan and execute the rebranding and component library projects.

• Led and collaborate in the rebranding internal project
• Updated and standardized the FE codebase
• Developed a React component library
• Published private React component library to npm
• Collaborated and executed the deployment to production of the rebranding release
• Worked alongside and collaborated with a third party agency to develop services and features

Senior Analyst - UN Women

Apr 2021 | Nov 2021 - Mexico City, Mexico

Limited time contract to lead the development department to delivery of the government transparency application.

• Collaborated with stakeholders to document OKRs to plan the development of the internal transparency application
• Produced Definition of Done for all features to be developed
• Reviewed code by the internal development department
• Tested and documented bug of feature functionality
• Supervised and tracked roadmap to delivery

Staff Developer - Rumple

Feb 2020 | Aug 2020 - Remote

Limited time contract to augment staff

• Refactored and updated parts of the codebase
• Developed a recursive file indexing system for customer multimedia storage
• Created coding guidelines, standards and best practices policies

Co-Founder & Engineering Director - CantaloopMX

Jan 2014 | Feb 2020 - Mexico City, Mexico

Founded a development/design studio to work with different levels of government and non-profit organizations

• Managed and prioritized expectations across varying levels of leadership
• Contributed and used financial and risk driven framework to optimize skillset, level and headcount to achieve support, roadmap and define strategic goals
• Identified ways to increase effectiveness, efficiency and continuous improvement
• Established clear goals and provided direction allowing others to determine how to realize the plan
• Discovered, created and guided different approaches to promote and enhance customer experience
• Managed cross-functional projects with leaders from ideation to completion
• Anticipated challenges that could sidetrack or derail growth
• Established and ensured adherence to coding standards across teams to allow for easy transition between projects
• Built Proof of Concepts to prove out and discuss changes to code or technologies
• Ensured and monitored adherence to testing standards and SLA's
• Identified inefficiencies in E2E system design while facilitating cross-department architecture
• Ensured dependencies and abstractions are designed, built and resourced to create sustainable architecture
• Advised about technical trade-offs in system design and the impact to business
• Identified gaps in security measures to address fixes through work, policies and procedures
• Managed department wide commitments, progress and roadmap to delivery

Partner & Engineering Director - +Starch

Jan 2012 | Dic 2013 - Mexico City, Mexico

• As Director of Engineering I was responsible for leading the hard technical discussions, implementing security best practices, software and hardware purchase, managing our private servers, hiring, contract brokering and delivery.

Staff Engineer - Ethos Foundation

Sep 2011 | Dic 2012 - Mexico City, Mexico

• I was in charge hiring short term contractors, application design, architecture decisions, development, security, DBA, sysadmin and maintenance of our platform. This project was the result of our team's collaboration creating an application that studied, synthesized, analyzed and graded presidential proposals during the 2012 presidential electoral campaign.